North Texas Bells, LLC
- 63 locations
- 1,000+ employees
- 10+ years of serving happiness
The Challenge
The client’s manual processes complicated communication between corporate and frontline staff, impacting operations. Also, difficulties in onboarding, training, and fostering a sense of belonging led to a high turnover rate. The client was seeking a unified solution to streamline communication, improve onboarding, and increase employee retention.
The Solution
Upon setting up our intranet, the client saw improved communication between corporate and frontline staff. The solution facilitated an evolved onboarding process, addressing training challenges and promoting employee engagement. This resulted in reduced turnover rates, streamlined operations, and better employee retention for the franchisee.
Our Promise
We tailor the tool to fit your organization’s needs. All you have to do is plug and play.
The Timeline for Success
Meet
The client aimed to create an engaging work environment by fostering a sense of value, inclusion, and belonging among employees.
Analyze
The client faced inefficiencies, including time-consuming and complex onboarding processes due to a manual approach. The client also encountered difficulties with communication between corporate and frontline staff.
Solve
A mobile and web solution to modernize the onboarding process and streamline communication channels.
Configure
The solution was customized to enable mobile app-based employee onboarding, and the integration of custom-built widgets like Badges and Pulse Surveys.
Success
The solution streamlined organizational communication to one platform, resulting in a remarkably lower employee turnover rate.
“Our client wanted a mobile based application to modernize their intranet portal to encourage collaboration, enable personal blogging, sharing and other social capabilities. PeopleOne was a perfect fit.”
Pradeep Gwalani
SVP, Engineering at Impiger Technologies